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SHIPPING & RETURNS

SHIPPING

Orders are typically processed and shipped within 2–5 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

Complimentary standard ground shipping is included on domestic orders. Delivery times vary based on destination and selected shipping method.

International Shipping

International shipping rates and estimated delivery times are calculated at checkout. Duties, taxes, and import fees may apply depending on the destination country and are the responsibility of the customer.


RETURNS

We accept returns of unworn, unused items purchased from TAHBAGS.com within 14 days of delivery.

Items must be returned in their original condition with proof of purchase. Archive and sale styles are final sale and are not eligible for return or exchange.

To request a return, please email contact@tahbags.com with your order number and the item you would like to return. We will provide instructions for completing your return.

Once your return has been received and approved, your refund will be issued to the original form of payment within 5–7 business days. Your bank or credit card provider may require additional time to post the refund to your account.


EXCHANGES

We accept exchanges of unworn, unused items purchased from TAHBAGS.com within 30 days of delivery.

Items must be in their original condition with proof of purchase. Archive and sale styles are final sale and are not eligible for exchange.

To request an exchange, please email contact@tahbags.com with your order number and the item you would like to exchange. We will provide instructions and help you with the next steps.


ORDER CHANGES & CANCELLATIONS

If you need to change or cancel your order, please contact us at contact@tahbags.com as soon as possible. Once an order has been processed or shipped, we may not be able to modify or cancel it.


REPAIRS & CRAFTSMANSHIP

We stand behind the quality and craftsmanship of every TAH bag. If you experience an issue with your bag, please contact us at contact@tahbags.com with your order information, a description of the issue, and photos if possible.

We’ll review your bag individually and do our best to find a solution. Repair options may vary depending on the nature of the issue, the age of the bag, and the availability of materials or hardware.


LONG-TERM CARE

With years of use, your TAH bag will develop a beautiful patina that reflects how it has been carried and loved. An occasional professional cleaning and conditioning can help refresh the leather while preserving the character it has developed over time.

Solid brass hardware will also develop a natural patina. If you prefer a brighter finish, it can be gently polished with a brass cleaner, following the product instructions and taking care to avoid contact with the leather.

If a zipper begins to feel less smooth with use, a small amount of zipper wax or lubricant designed for zippers can help restore ease of movement.

For deeper cleaning, conditioning, or restoration, we recommend working with an experienced leather repair professional or cobbler familiar with full-grain leather. They have the tools and products to properly clean, condition, buff, and restore well-loved leather goods.